Scott Dutton
Conflict Whisperer
Scott equips leaders and teams with practical tools to transform conflict into connection. Blending insight, strategy and humour, he delivers engaging, high-impact experiences that build self-awareness, strengthen relationships and make conflict resolution both powerful and fun.
Quick Contact
Scott is the Conflict Whisperer and the Fun Maker! Scott is known as the most engaging, insightful and fun presenter in the conflict resolution arena.
Scott is the Breakthrough Speaker of the Year 2021 (awarded by Professional Speakers Australia – PSA) and the #1 Certified Virtual Trainer in Australia. He has presented to 50,000+ professionals and is in high demand as a virtual + F2F keynote speaker and workshop facilitator. Scott has also been awarded CSP (Certified Speaking Professional) accreditation by the PSA – the highest international measure of speaking competence – and is recognised by the Global Speakers Federation as among the top speaking professionals in the world.
Scott is the Creator of Conflict Intelligence® (CI) – a brilliantly simple, yet powerful model that develops our ability to consciously connect with, and manage conflict by, the building of collaborative understanding. Not only is Scott passionate about sharing how to mindfully transform conflict into connection, he also loves having fun and is all about creating an energising and uplifting experience. Scott delivers Conflict Intelligent insights, strategies and skills that will heighten self-awareness and promote mutual understanding – with humour!
Scott is the Founder & Company Director of Fighting Fair – the leading conflict resolution training + services consultancy. His knowledge and expertise is sought by leaders across all sectors. Scott’s qualifications include a Bachelor of Social Work (BSW) and Bachelor of Science (BSC. – Psych. Major). He is a member of the Professional Speakers Australia (PSA), the Australian Association of Social Workers (AASW), a practitioner member of the Australian Dispute Resolution Association (ADRA) and a Nationally Accredited Mediator.
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Topics
Conflict Intelligence® (CI): Get Smart!
What if conflict was actually your gateway to growth + connection?
The problem isn’t conflict itself – it’s how we handle it. Most of us weren’t taught how, so we default to avoidance, defensiveness or attack – and the same patterns keep playing out, limiting our full potential.
Enter Scott – aka the Conflict Whisperer + Funmaker!
Scott gets conflict. And in this high-energy + interactive keynote, Scott flips the script on conflict and introduces Conflict Intelligence®: a fresh, future-ready approach that combines theoretical thought leadership with practical tools to communicate with confidence + clarity when conflict arises.
Powered by a 4-quadrant CI Model and packed with a DIY Conflict Toolkit ready for immediate use, this CI keynote delivers the insight, mindset + strategies to shift from reaction to resolution. Whether it’s workplace challenges or personal tensions, CI transforms conflict into a catalyst – for connection, clarity + positive change.
Let’s get conflict smart – and leave the drama behind!
Session Overview:
In this engaging and informative (+ fun!) keynote presentation, audiences discover:
- How to apply the Conflict Intelligence® model to understand + resolve conflict – strengthening both professional + personal relationships.
- How to decode conflict – spot the triggers, shift the stuckness + avoid the common conflict causes.
- How to increase self-awareness to own our conflict contribution – and shift from reaction to responsibility.
- How to build other-awareness through empathy + perspective – and move toward mutual understanding + connection.
- How to create sustainable solutions that stick – equipped with the DIY Toolkit: ABC of CI, Mediator Mindset, CINO (+ more!) practical strategies for real-time resolution.
Audience members will walk away with the clarity, confidence + practical tools to transform conflict into connection – immediately. Conflict Intelligence® is an ideal stand-alone conference keynote or can be expanded into a high-impact half-day masterclass or full-day workshop.
Difficult Conversations: Get Confident!
Yikes! How much do we look forward to those difficult and necessary conversations? A DC is anything you find hard to talk about but know that you need to. The issue is often how to start those sensitive conversations that will invite open and constructive dialogue. When interactions become difficult, emotions can often escalate and communication can break down. We often fear having the difficult conversation as we are concerned that we may make the situation worse – so we may try to avoid it or if we know we have to have it, we may try and blunder (unsuccessfully) through it.
Scott shares (with humour!) the necessary understanding, skills and confidence to successfully transform that conversation from difficult (+ challenging + tough + unwanted) to connected + confident through a clear and concise 3-step process.
Let’s do that DC!
Keynote Session Overview:
In Scott’s engaging and informative (+ fun!) keynote presentation, audiences discover:
- How to transform a difficult (+ challenging + tough + unwanted) conversation to a connected + confident conversation.
- How to develop a mindset with an intent that invites open and authentic communication.
- How to practice a 3-step process that ensures the transformation of conflict into connection and the strengthening of relationship.
- How to avoid the 3 biggest pitfalls when having a difficult conversation
- How to implement key strategies to deal with challenges while remaining mindfully centred within the chaos of conflict.
Audience members will leave this presentation with the essential insight and process to successfully transform difficult conversations into connected + confident conversations.
The extended 3.5-hour masterclass features a practical 1-page model, paired practice, and two core strategies for navigating the most common challenges. It also includes a live demonstration and Q+A session to support participants in having more constructive conversations.
Mindful Team Culture (MTC): Get Connected!
We know if there is wellbeing in the workplace, we’re all happier – professionally and personally. Less time is spent reacting to a disconnected ‘complain and blame’ culture and more focus is invested on mindfully creating a connected team culture. So how do we avoid the negative pitfalls and embrace the positive pathways? Enter Scott – he gets what makes healthy teams tick!
Scott understands the connection between mindfulness and workplace culture. He has created and successfully facilitated Mindful Team Culture (MTC), a proactive and transformative process for 100s of organisations across all sectors. With both great humour and insight, Scott shares the core MTC components on how to transform your team from conflicted to collaborative, disengaged to dynamic, problem-saturated to solution-focused.
Let’s get connected!
Session Overview:
In this engaging and informative (+ fun!) keynote presentation, audiences discover:
- How to create a Mindful Team Culture (MTC) mindset that enables team members to consciously choose + responsibly share in the co-creation of a healthy, empowered + sustainable culture.
- How to recognise + avoid the top 3 pitfalls of a disconnected (unhealthy + unsafe) workplace culture.
- How to identify + implement the 3 pathways to a connected (healthy + safe) work culture.
- How to grow and sustain a next-level MTC by aligning (lived) purpose-values-behaviour to ensure team wellbeing + connectedness.
Audience members will leave this presentation with the essential insight, knowledge and process to move beyond the costs of toxic team dynamics to successfully build + sustain a healthy, empowered + positive team culture. Mindful Team Culture is an ideal stand-alone conference keynote or a 1-2 day workshop.
