Paul Francis

Paul is an award-winning leader with extensive experience at Senior Executive and Board level, highly respected across the business environment, particularly within Financial Services. His leadership excellence has been recognised by the Australian Institute of Management (AIM), earning him “The Professional Manager of the Year Award” for both Toowoomba and Queensland.

Paul’s inspirational leadership and mentoring have guided numerous individuals to develop their skills and progress in their careers, driven by the energy, example, and alignment with goals that he embodies and teaches.

As a keynote speaker, Paul engages audiences with authenticity, insight, and practical wisdom. He has designed, led, and presented at highly successful internal sales leadership conferences and has shared his expertise at numerous industry conferences and organisational events.

In his career as a Sales Leader, Paul has driven exceptional performance through structured planning, measurement, review, and accountability. He has cultivated sales cultures that achieve outstanding results while remaining grounded in values, integrity, and a strong focus on customer outcomes.

Paul’s experience spans developing and transforming business units, including physical distribution, branch transformation, third-party distribution (including mortgage broking), contact centre operations (voice and digital), business banking services, and creating a financial planning business from inception to successful sale.

Renowned for his integrity, high energy, sharp insight, and practical problem-solving, Paul excels at helping organisations identify key issues and implement tailored, actionable solutions.

He is co-author of The Leadership Question, sharing lessons from both business and life experiences.

Outside of business, Paul is a competitive age-group triathlete, having completed 20 full Ironman Triathlons, including the prestigious World Championship in Kona, Hawaii, reflecting his dedication, discipline, and drive.