Mark Carter

Keynote Speaker, MC and Trainer Specialising in People and Behaviour

Mark Carter is a global keynote speaker, author and coach with over 25 years’ experience in learning and development. From leading teams across Europe to guiding organisations worldwide, Mark combines storytelling, behavioural science and practical insights to inspire leaders, teams and individuals to add value, drive growth and unlock their potential.

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Mark Carter is a global keynote speaker, author, trainer and coach with more than 25 years of experience in learning and development. Author of Add Value (Wiley) and a TEDx speaker, Mark combines behavioural science, practical insights and storytelling to inspire leaders, teams and individuals to perform at their highest potential.

Mark’s career began in Europe, where he spent a decade leading teams for Contiki Holidays and working across diverse cultures. These experiences gave him a deep understanding of human behaviour, decision-making, motivation and leadership. He translated these lessons into a career as a sought-after speaker and consultant, delivering workshops and keynotes on leadership, organisational culture, onboarding, sales, adaptability and presentation skills.

Founder of a learning management system for SMEs and accredited in multiple globally recognised behavioural tools, Mark regularly advises businesses on how to foster high-performing teams and effective leadership practices. He is also a contributor to mainstream and industry media, sharing insights on professional development, people management and business growth.

Born in England, raised in Scotland, and refined through extensive international travel and professional experience, Mark is now based in Australia. Known for his engaging, humorous, and relatable style, he connects with audiences worldwide — helping people embrace change, add value and reach their full potential.

Topics

Value

The experience economy, customer experience, employee experience, employee engagement, sales, business growth and innovation.

Leadership

Leadership development, management development, talent development, team building, change management, mindset, motivation, ethical business, strategic execution and CSR.

Culture

Culture transformation, high performing teams, change management, the experience economy, employee experience, team building, adaptability and talent development.

Orator

Presentation skills, speaking skills, the power of storytelling, confidence, motivation, team building and communication.

Potential

Team development, team building, team motivation, team creativity, inspiration, refresh, rejuvenate, unlocking team potential, personal development.

Sales

Sales skills, client facing teams, customer service, customer experience, go to market, sales capability, sales leadership, sales and marketing, account management, business growth.

Adaptability

Change, critical problem solving, creativity, growth mindset, innovation, rejuvenation, resilience, teamwork, motivation, transformation.

Calmness

Well-being, mental health, fitness, fulfilment, team harmony, motivation, mindset, personal development, resilience, calmness, mindfulness.

Contiki

Motivation, mindset, overcoming challenges or crisis, communication, responsibility, making an impact, personal brand, values, character.

Thank you Mark for another amazing presentation. The content was on the mark and your energy and enthusiasm brought it to life for all the team. The feedback has been phenomenal, in particular the modules on story telling. You have certainly opened the eyes of many of the participants. Looking forward to working further with you in the next stage of the development journey. Thanks again. Momentum Energy
What an inspirational speaker, Mark is brilliant and engaging. Mark spoke recently to our entire team, it was our first conference all together again after 2 years, it was important that we got the vibe right and get the opportunity to re-connect. Mark lead a very personal and memorable session that ignited great ideas about how we can add more value to our customer's experience. Your Add Value nursery rhyme is fast becoming a catch cry for the team. 'Dollars, percentage, numbers and time - Is the tangible value nursery rhyme, But the metrics that matter are yours, not mine!' Thanks, Mark. Best Practice
Mark Carter took to stage in front of more than 320 executive delegates at EDGE and took us on a journey... Mark Carter is an engaging, incredible storyteller and all round a memorable speaker. Mark has a very unique style in presenting, one that I am yet to come across, with no slides and no clicker, rather a cinematic and sensory experience to accompany such original thought leadership. EDGE
What can I say about Mark Carter. He is one of the most engaging, charismatic, inspiring presenter/coach that you could work with. I have known him for over 20 years and his passion, ability to engage audiences for a specific outcome, whilst bringing the audience along the way is, I believe, second to none. Catch
Mark Carter hosted interactive, captivating and highly energetic online Sales training sessions with Torrens University staff. We had 50 staff join and the feedback we’ve received from our team have been 10/10. Mark was able to weave our current sales process and methodology into his training seamlessly. Mark really understood our brief, delivered it well on the day and we’ve now implemented his value add and 5 triggers of value into our sales process. Thank you for a highly energetic and highly practical session. Laureate International Universities