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Mark Carter is a global keynote speaker, author, trainer and coach with more than 25 years of experience in learning and development. Author of Add Value (Wiley) and a TEDx speaker, Mark combines behavioural science, practical insights and storytelling to inspire leaders, teams and individuals to perform at their highest potential.
Mark’s career began in Europe, where he spent a decade leading teams for Contiki Holidays and working across diverse cultures. These experiences gave him a deep understanding of human behaviour, decision-making, motivation and leadership. He translated these lessons into a career as a sought-after speaker and consultant, delivering workshops and keynotes on leadership, organisational culture, onboarding, sales, adaptability and presentation skills.
Founder of a learning management system for SMEs and accredited in multiple globally recognised behavioural tools, Mark regularly advises businesses on how to foster high-performing teams and effective leadership practices. He is also a contributor to mainstream and industry media, sharing insights on professional development, people management and business growth.
Born in England, raised in Scotland, and refined through extensive international travel and professional experience, Mark is now based in Australia. Known for his engaging, humorous, and relatable style, he connects with audiences worldwide — helping people embrace change, add value and reach their full potential.
Topics
Value
The experience economy, customer experience, employee experience, employee engagement, sales, business growth and innovation.
Leadership
Leadership development, management development, talent development, team building, change management, mindset, motivation, ethical business, strategic execution and CSR.
Culture
Culture transformation, high performing teams, change management, the experience economy, employee experience, team building, adaptability and talent development.
Orator
Presentation skills, speaking skills, the power of storytelling, confidence, motivation, team building and communication.
Potential
Team development, team building, team motivation, team creativity, inspiration, refresh, rejuvenate, unlocking team potential, personal development.
Sales
Sales skills, client facing teams, customer service, customer experience, go to market, sales capability, sales leadership, sales and marketing, account management, business growth.
Adaptability
Change, critical problem solving, creativity, growth mindset, innovation, rejuvenation, resilience, teamwork, motivation, transformation.
Calmness
Well-being, mental health, fitness, fulfilment, team harmony, motivation, mindset, personal development, resilience, calmness, mindfulness.
Contiki
Motivation, mindset, overcoming challenges or crisis, communication, responsibility, making an impact, personal brand, values, character.
