Ray Scicluna

Entrepreneur, Business Strategist, Inspirational Speaker and Customer Service & Culture Expert

Ray Scicluna specialises in customer service, company culture, and sales, sharing a powerful message about resilience, leadership, and positive thinking. He inspires audiences to embrace the mindset that “Attitude Gets It Done”, leaving them motivated, energised, and equipped with practical strategies to grow their business and teams.

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Ray Scicluna is a highly accomplished entrepreneur and inspirational speaker whose career spans nearly four decades and more than 68 successful business ventures. Despite being unable to read or write properly until the age of 31, Ray started his first business, Video Gold, at 22 and grew it to a turnover of $90 million in under three years.

After experiencing bankruptcy at 29, Ray rebuilt his career, purchasing the Video Ezy chain and transforming it from 13 stores to 360 nationwide before selling the franchise in 1998. Throughout his career, he has employed hundreds of people, trained thousands in customer service, and guided hundreds of business owners to improve performance, sales, and company culture.

Ray shares a compelling life story full of lessons in resilience, leadership, and entrepreneurship. His presentations focus on creating a people-focused culture, enhancing customer experience, and driving business growth. He is a strong advocate for positive thinking and the power of individual choice, delivering the clear message that “Attitude Gets It Done”.

Ray’s dynamic, energetic, and entertaining style has made him a sought-after speaker for conferences, corporate events, and industry associations across franchises, financial institutions, automotive, real estate, travel, service, and retail sectors. Audiences leave motivated with practical strategies to get new customers, retain loyal ones, and maximise the potential of their teams.

Topics

  • Attitude Gets It Done – Hard Times Bring Out The Best in People
  • Create Magic Moments – Exceed Your Customers Expectations
  • Build A People Focused Culture – Your People = Your Future
  • Personnel Management – Relationships = Results
  • Crossroads & Roundabouts – Life is Full of Choices

The revolutionary Video Gold copy depth leasing program (of new release movies for $1 a day) changed the video industry overnight and was responsible for the introduction of large shopping centre-type video libraries.

Ray, you have a rare talent which enabled you to analyse the causes of business failure, and then to turn that failure into a positive which you have not only applied to your own life but into a powerful message which can have a profound effect on others, I was mesmerized from start to finish. Australian Business Week Limited
Ray you were inspirational and just what our Team needed. There was something in what you had to say for everyone. An hour went all too quickly and I would happily sit through the whole talk again. Radisson Resort, Gold Coast
If unbridled laughter indicates that the audiences is listening, then there can be no doubt Ray had their attention absolutely. The value of his time with our staff has been very obvious. Niche Media P/L
Ray, Thank you so much for a wonderful night - we have had fantastic feedback and many great comments on your enthusiastic and endearing talk. Parkes Shire Council
Ray, Thank you so much for a fantastic and entertaining evening. Everyone was ‘raving’ about how fabulous you were! You certainly surprised us with the first couple of minutes of your presentation, and we were extremely relieved when you transformed into the inspiring speaker that you are. So you definitely had the desired effect. Parkes Mayor
Having professional motivational speakers like Ray Scicluna sets us apart from our competitors. Having personally seen Ray present to M3, Financial Wisdom, Pivotal and Securitor it’s fantastic to see the audience appreciation. The feedback on Ray’s presentation from all of our key Dealerships has been brilliant. AIA Australia Limited
Excellent, Ray is a true professional. He ‘gets it’ Having been in business he diligently went about researching his audience and his delivery was clear, concise and accurate … Ray also went the extra mile and not only came early for sound and venue reccy he also stayed around to chat with our people. He jampacked the hour, and everybody was pleased, including our CEO. Bidvest
Excellent, very strong and exciting presentation, you took the brief into your presentation and captured the delegates attention immediately with the fast paced presentation. An excellent business speaker with very relevant subject matter … One of our best speakers ever. Tyrepower Ltd
Ray, our sponsor was delighted with your presentation and despite having the graveyard shift, the presentation was a complete success and perhaps one of the best we have had from a keynote. Your story was laced with a real sense of reality and the lessons learned from adversity everybody really got that and the comments afterwards have been extremely positive. The performance was inspiring, funny, honest and relevant. We were really pleased (delighted) to have you along. MGA Insurance Brokers