Dr Catriona Wallace

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AI, Machine Learning and Customer Experience Strategist and Entrepreneur

Dr Catriona Wallace is an entrepreneur in the Artificial Intelligence and Machine Learning fields. Dr Wallace has been recognised by the Australian Financial Review as the Most Influential Woman in Business & Entrepreneurship (2018), and as the FinTech Leader and Overall Excellence in Finance award by Women in Finance (2018). Catriona also has a reputation globally as a leading writer, speaker and advisor on Responsible Technology, Ethics and the Future of Work. Dr Wallace is the CEO of Ethical AI Advisory consulting practice and she is the Founder of Flamingo AI, a Machine-Learning company with headquarters in New York and Sydney.

Having been inducted into the Royal Institution of Australia in 2019, recognising her excellence in scientific achievement and commitment to science in Australia, Dr Catriona Wallace is one of the world’s most cited experts on Artificial Intelligence, Digital Transformation, Ethics in technology and Women in Leadership. Dr Wallace has established herself as the innovative go-to expert for organizations looking to digital transformation and optimizing operations with a focus on customer and employee experience. As a result, she’s the most natural authority to consult with when looking at ways to introduce emerging technologies into business.

In 2014, Catriona founded artificial intelligence FinTech Flamingo AI, a company working at the cutting edge of AI technology to provide Machine Learning based Subject Matter Experts for enterprises in the US and Australia. Flamingo AI was the second only female led (CEO & Chair) business ever to list on the Australian Stock Exchange. Catriona then went on to establish one of the world’s first consultancies, Ethical AI Advisory, purely focused on developing Ethical AI frameworks and capabilities for organisations concerned with the potential risks that AI may pose.

Dr Wallace has a long list of accolades that has seen her recognised as one of the most influential women in business & entrepreneurship. She has achieved significant awards in technology, innovation and financial services. In large part, this success comes directly as a result of her ability to analyze business strategy, data and to identify where technology can augment humans and automate processes.

With a dedicated passion for encouraging more women to pursue careers in STEM, Catriona is leading by example. She has an Adjunct Professor with a PhD in Organizational Behavior and is a published author and analyst. Catriona’s links with business schools around the world allow her to share international practice and case studies, and as such brings a strong evidence-based approach to her speaking topics.

Catriona is also a human rights activist, environmentalist and mother of five.

Dr Catriona Wallace speaks about:

  • Human + Machine: The Rise of A.I.
  • AI Strategy: Centers of Excellence, Human Rights & Ethics
  • Women in Leadership – Start Up & STEM
  • The Future of Customer Experience: AI powered digital augmenting humans – will customer experience be supercharged?

Client testimonials

Dr Catriona Wallace

AI, Machine Learning and Customer Experience Strategist and Entrepreneur

Quick Contact

Dr Catriona Wallace

AI, Machine Learning and Customer Experience Strategist and Entrepreneur

Dr Catriona Wallace is an entrepreneur in the Artificial Intelligence and Machine Learning fields. Dr Wallace has been recognised by the Australian Financial Review as the Most Influential Woman in Business & Entrepreneurship (2018), and as the FinTech Leader and Overall Excellence in Finance award by Women in Finance (2018). Catriona also has a reputation globally as a leading writer, speaker and advisor on Responsible Technology, Ethics and the Future of Work. Dr Wallace is the CEO of Ethical AI Advisory consulting practice and she is the Founder of Flamingo AI, a Machine-Learning company with headquarters in New York and Sydney.

Having been inducted into the Royal Institution of Australia in 2019, recognising her excellence in scientific achievement and commitment to science in Australia, Dr Catriona Wallace is one of the world’s most cited experts on Artificial Intelligence, Digital Transformation, Ethics in technology and Women in Leadership. Dr Wallace has established herself as the innovative go-to expert for organizations looking to digital transformation and optimizing operations with a focus on customer and employee experience. As a result, she’s the most natural authority to consult with when looking at ways to introduce emerging technologies into business.

In 2014, Catriona founded artificial intelligence FinTech Flamingo AI, a company working at the cutting edge of AI technology to provide Machine Learning based Subject Matter Experts for enterprises in the US and Australia. Flamingo AI was the second only female led (CEO & Chair) business ever to list on the Australian Stock Exchange. Catriona then went on to establish one of the world’s first consultancies, Ethical AI Advisory, purely focused on developing Ethical AI frameworks and capabilities for organisations concerned with the potential risks that AI may pose.

Dr Wallace has a long list of accolades that has seen her recognised as one of the most influential women in business & entrepreneurship. She has achieved significant awards in technology, innovation and financial services. In large part, this success comes directly as a result of her ability to analyze business strategy, data and to identify where technology can augment humans and automate processes.

With a dedicated passion for encouraging more women to pursue careers in STEM, Catriona is leading by example. She has an Adjunct Professor with a PhD in Organizational Behavior and is a published author and analyst. Catriona’s links with business schools around the world allow her to share international practice and case studies, and as such brings a strong evidence-based approach to her speaking topics.

Catriona is also a human rights activist, environmentalist and mother of five.

Dr Catriona Wallace speaks about:

  • Human + Machine: The Rise of A.I.
  • AI Strategy: Centers of Excellence, Human Rights & Ethics
  • Women in Leadership – Start Up & STEM
  • The Future of Customer Experience: AI powered digital augmenting humans – will customer experience be supercharged?

Client testimonials

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